Legal Documents

Khelaghor shop's Terms & Conditions

Please read these terms and conditions carefully before using our platform. Your rights, responsibilities, and the conditions of our services are clearly outlined here.

Last Updated: January 2026

By creating or using an account on khelaghor shop, you are deemed to have fully accepted these terms and conditions.

Key Terms at a Glance

Below is a summary of the most important rules at khelaghor shop.

Age Restriction

You must be 18 years of age or older to register an account at khelaghor shop. We follow a KYC process to verify your age.

Single Account

Each user is permitted to hold only one account. Creating multiple accounts is strictly prohibited and may result in account termination.

Payment Policy

All deposits and withdrawals must be made through payment methods registered in your own name. Use of third-party accounts is strictly prohibited.

Bonus Terms

Specific wagering requirements apply to all bonuses and promotions. khelaghor shop reserves the right to close any account found to be abusing bonus offers.

Account Security

You are responsible for keeping your account password and login details secure. Your account must not be shared with or used by anyone else.

Responsible Gaming

Khelaghor shop believes in responsible gaming. Spending limits, time limits, and self-exclusion options are always available.

1

General Terms & Introduction

Khelaghor shop (hereinafter referred to as the "Platform" or "we") is an online Sports Betting service provider. These terms and conditions form a legally binding agreement between you and khelaghor shop.

By using this platform, you confirm that you have read, understood, and agreed to these terms and conditions in full. If you do not agree with any part of these terms, please refrain from using our platform.

Important: These terms and conditions have been prepared in Bengali for the convenience of Bangladeshi users. However, the English version shall be considered authoritative in the event of any legal dispute.

Khelaghor shop reserves the right to modify or update these terms at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

2

Account Registration & Eligibility

The following requirements must be met to open an account at khelaghor shop:

  • You must be 18 years of age or older.
  • You are opening this account in your own name and for your own benefit.
  • You are not a resident of any country or region where online betting is strictly prohibited.
  • All information you provide is truthful, accurate, and up to date.

During registration, you must provide your correct name, date of birth, mobile number, and email address. khelaghor shop reserves the right to terminate the account and forfeit the balance if false information is provided.

KYC (Know Your Customer) Verification: khelaghor shop may verify your identity before your first withdrawal or at any time for security purposes. This may require a copy of your national ID card, passport, or driving licence.

Please Note: Only one account per person is permitted. If multiple accounts are found linked to the same device, IP address, or payment method, all associated accounts may be closed.
3

Betting Terms & Conditions

The following rules apply when placing bets at khelaghor shop:

  • Bet Acceptance: A bet is only accepted once the system confirms it. Until you receive a "Bet Placed" confirmation, your bet should be considered incomplete.
  • Odds Changes: Odds may change before a bet is confirmed. The odds at the time of confirmation are final.
  • Internet Issues: khelaghor shop is not responsible for incomplete bets caused by internet disconnection.
  • Match Cancellation: If an event is cancelled or postponed, bets are generally voided and stakes are refunded.
  • Maximum Bet: Each market has a maximum bet limit, which may vary depending on circumstances.

Odds change rapidly in live betting. In cases where a bet is accepted after the outcome of an event has already been determined, khelaghor shop reserves the right to void that bet.

If incorrect odds are displayed due to a technical error, bets placed at those odds may be voided. khelaghor shop will not be liable for any resulting losses.

4

Payments & Financial Transactions

Khelaghor shop supports multiple payment methods including bKash, Nagad, Rocket, and bank transfers. The following rules apply to all financial transactions:

  • Deposits must be made using a payment method registered in your own name.
  • The minimum deposit amount is ৳500 (may vary depending on the payment method).
  • Withdrawals can only be processed to the same payment method used for the original deposit.
  • KYC verification must be completed before making a withdrawal.
  • The maximum daily withdrawal limit is determined by your account level.
Anti-Money Laundering Policy: khelaghor shop complies with international Anti-Money Laundering (AML) policies. If a suspicious transaction is identified, the account may be temporarily suspended pending investigation.

Making deposits and withdrawals solely to exploit payment facilities without actual betting is prohibited. If such activity is detected, the relevant funds may be frozen and the account may be terminated.

5

Bonus & Promotions Policy

Khelaghor shop offers a range of bonuses and promotions, each subject to specific terms:

  • Welcome Bonus: For new members only, applicable on the first deposit.
  • Wagering Requirements: Bonus funds must be wagered a specified number of times before withdrawal (typically 5 to 30 times).
  • Validity Period: Each bonus has a set expiry date; any unused bonus will be forfeited once it expires.
  • Game Restrictions: Some bonuses may be restricted to specific games or markets.

Using multiple accounts from the same device, IP address, or household to claim bonus benefits is strictly prohibited. If bonus abuse is confirmed, all bonuses may be cancelled and any associated winnings forfeited.

Khelaghor shop reserves the right to modify, suspend, or cancel any promotion at any time. For details on current promotions, visit Bonus Page View.

6

Prohibited Activities

The following activities are strictly prohibited at khelaghor shop:

  • Participating in or facilitating match-fixing or any other illegal activity.
  • Placing bets using automated bots or scripts.
  • Using arbitrage betting or bonus hunting strategies.
  • Using another person's account or allowing someone else to use yours.
  • Exploiting technical vulnerabilities or bugs in the platform for personal gain.
  • Placing bets using funds from a third party.
  • Harassing other users or staff members.
Consequences: Involvement in any of the prohibited activities listed above will result in immediate account closure, possible forfeiture of all balances and winnings, and legal action if necessary.
7

Privacy & Data Protection

Khelaghor shop treats the security of your personal data as a top priority. We comply with international data protection standards.

How we use your information:

  • For account management and service delivery purposes.
  • For KYC and fraud prevention purposes.
  • To create a personalised experience based on your preferences.
  • To fulfil legal obligations.

We never sell your personal information to third parties. For full details on data protection, please see our Privacy Policy Read.

8

Account Closure & Suspension

Closed by User: You can close your account at any time by contacting our support team. All pending bets must be settled and your balance withdrawn before the account is closed.

Closed by khelaghor shop: We may close or suspend an account under the following circumstances:

  • Violation of the terms and conditions.
  • Providing false information.
  • Involvement in illegal activities.
  • Extended period of inactivity (over 12 months).
  • At the user's own request (self-exclusion).

If an account is closed due to a rule violation, there is no obligation to return any balance. However, if closed for general reasons, any remaining balance will be refunded.

9

Responsible Gaming Policy

Khelaghor shop believes betting should be entertainment, not an addiction. We take responsible gaming seriously and offer the following tools:

  • Deposit Limits: Set daily, weekly, or monthly deposit limits.
  • Bet Limits: Set a maximum stake amount for each bet.
  • Session Limits: Set a daily limit on how many hours you spend playing.
  • Reality Check: Review a summary of your betting activity at regular intervals.
  • Self-Exclusion: Exclude yourself from the platform for a period of 6 months to 5 years.

If you need help with a betting addiction, please visit our Responsible Gaming You'll find detailed information on the page. Our support team is available 24/7 to assist you.

10

Changes to Terms & Contact

Khelaghor shop reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will:

  • We will display a notice on the website.
  • We will send a notification to your registered email (where applicable).
  • The date of any changes will be updated on this page.

Continued use of the platform after updated terms have been published constitutes your acceptance of those changes. If you object to any changes, please stop using the platform.

Contact: For any questions regarding the Terms & Conditions, reach our support team at: support@khelaghorshop.app. We typically respond within 3–6 hours.

If any dispute arises regarding these Terms & Conditions, please contact our support team first to resolve it. We always prefer to settle issues through open discussion.

Rules FAQ

Yes, you can close your account at any time by contacting our support team. Please withdraw any remaining balance before closing.

If wagering requirements are not met before the expiry date, the bonus balance will be forfeited. Any winnings previously earned from the bonus may also be voided.

An account may be temporarily suspended due to incomplete KYC verification, suspicious transactions, rule violations, or security concerns. Contact our support team to resolve any issues.

Multiple members of the same household may hold separate accounts, but the support team must be notified in advance. Bonus benefits will apply to one account only.

For significant changes, a notice will be displayed on the website and a notification may be sent to your registered email. Please keep your email active and up to date.
Get Started Now

You know the terms — now join us

Now that you have a clear understanding of khelaghor shop's terms and conditions, go ahead and open your account safely and start betting.

By registering, you agree to these terms and conditions.

Responsible Betting Policy

Only bet within your means. Betting is for those aged 18 and above. To learn more, visit our Responsible Gaming View page.

বাংলা